Rushabh

TERMS & CONDITION:

By making payment for this booking, you agree to have read and accept our Terms and Conditions with Cancellation Policy mentioned.

1)DEFINITIONS
1.1) In these Conditions all references to “we”, “us”, and “our” refer to Breakbag Holidays Private Limited
1.2) The terms “you” and “your” refer to the person who enters into a Contract with Breakbag Holidays Pvt.Ltd. for the provision of services.
1.3) “Infant” mean a person below the age of two years and “Child” mean a person more than the age of two and below the age of twelve years.
1.4) “Contractor” / “Supplier” means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like theme parks, showrooms, museums, art galleries etc shipping company, railway, ferry, cruise, coach who are to provide the services to the Client.
1.5) Tour means trip, package, holiday, course, or otherwise inclusive arrangement booked by you.
1.6) “Tour Cost” means the tour cost mentioned in the Booking form / brochures/ online and other payments such as taxes, surcharges etc payable by the client to the Company.
1.7) “Brochure” means printed brochure, Website, itinerary, leaflets, booklet, Price Grid.
1.8) Written or in writing refers to any correspondence, either by email or by post, between you and Breakbag Holidays Pvt.Ltd. or by notification on the relevant brochure, itinerary, leaflets, booklet website which is

2) BROCHURE/WEBSITE ACCURACY DISCLAIMER 
2.1) All the inputs in brochure and website has been done with the available information at the time of publication, however we are not responsible for any printing or typing mistakes.
2.2) As the brochure may have printed much earlier than your booking we reserve all the right to change any information from the brochure/website.
2.3) We reserve the complete right to change any brochure/website information before/after your booking the tour due to some unavoidable circumstances. We therefore ask you to confirm the current information by contacting us.
2.4) Note that the itinerary may have changed. The products and services displayed may have changed. The photos of meals / sightseeing / properties etc. are for reference only and may differ from the actual. Hotels may have to be booked far off from the central place.

3) CHANGES IN THE ITINERARY
3.1) We reserve the right to alter, amend, change or modify the tour package and itineraries before or during the tour. We will make reasonable efforts to notify you promptly of such changes / events sufficiently in advance during booking or prior to departure of the tour. If such changes / events occur during the tour, our tour professional or local representative will inform you of the changes during the tour and we solicit your full co–operation in accepting such circumstantial changes. Therefore, no grievance regarding any itinerary / service change which we are constrained to make, will be entertained from the tour clients during or after the tour.
3.2) Please note that promotional offers may have and on behalf of all the tour clients named in different terms and conditions which will the Booking Form assuming full responsibility. It in addition to these terms and conditions and shall
be deemed and construed that all such the requirements of the booking deposits, tour clients have duly authorized the said travel payments, deadlines and mode of payment agent to sign the Booking Documents on their may be defined in such promotions which will behalf. be over and above these terms and
conditions.
3.3) Changes may be necessitated due to factors beyond our control such as Force Majeure events, strikes, fairs, festivals, sport, events, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights or railway, closure of / restricted entry at a place of sightseeing etc. Generally, we try to avoid dates when big Fairs, Exhibitions, Olympics etc. and other events are held in certain cities as hotels are fully booked several years ahead. If you have to travel on such dates, you may have to stay in alternate hotels or hotels
in other cities.
3.4) Due to airline’s requirements the points of entry and exit in a country may change. We may operate more than one coach per departure date and may for convenience reverse the direction or amend the itinerary.
3.5) Change in itinerary may also be required or necessitated on account of actions, inactions, defaults or condition of tour clients in the group.
3.6) we shall not be liable to refund any amount or pay any compensation / damages on account of any change in itinerary. In case the alternate arrangements made are materially superior as compared to the ones described in the Brochure, we may charge extra for the same at the time of booking or in the course of the tour.
4) BOOKING A TOUR
4.1) Please read carefully and understand the contents of the Tour Brochure / website itinerary, the ‘Terms and Conditions’, Price Grid and such other documents as may be applicable, as all these will form part of your contract with us.
4.2) We may require you to sign the Booking Form and such other documents as we may deem fit including (without limitation) the ‘Terms & Conditions’, rules and ‘Price Grid’.
4.3) Upon executing the Booking Documents and on payment of the prescribed non-refundable interest-free booking amount, a binding contract shall come into existence.
4.4) We advise you to ensure, before making a booking, that you have and / or you will be able to provide all the required valid and genuine documents and your professional qualifications to enable you to apply for visa, insurance etc.
4.5) In the event you are booking through us a tour / travel /service of any third party operators, the terms and conditions of such third party operators, including their payment schedule, cancellation, refund etc shall be applicable to you in addition to these Terms and Conditions.
4.6) In case of one or more but not all tour clients named in the Booking Form sign the Booking Documents, it shall be deemed that the signatories have been duly authorized by all such tour clients to sign on their behalf assuming full responsibility and accordingly it shall be deemed that all such tour clients have signed the booking documents.
4.7) Where clients booking through a travel agent, if such travel agent signs the Booking Documents, it shall be deemed that such signature is for and on behalf of all the tour clients named in the Booking Form assuming full responsibility. It shall be deemed and construed that all such tour clients have duly authorized the said travel agent to sign the Booking Documents on their behalf.
4.8) Please note that there is no contract between the Company and the tour clients until the Booking Documents are signed and received by the us and the Company has also received the specified non-refundable interest free booking amount.
4.9) The full payment must be received in accordance with prescribed payment schedule. If not paid in accordance with the payment schedule the company reserves the right to cancel the booking with consequent forfeiture of booking amount and apply scale of cancellation charges as mentioned in the brochure.
4.10) Any payment that you make to your Travel Agent would not constitute payment to the Company until the same is remitted to the account of the Company.

5) CANCELLATIONS 
5.1) We preserve our right to revise or cancel the tour booked by you, without conveying any reason. Such revision or cancellation may be due to circumstances beyond our control. In such cases, we will offer you alternative tour dates /
tours or you would have the option of traveling as individual travellers, not as part of the original tours. If the alternative date / tour is not acceptable or you do not wish to travel as individual travellers, we would refund the money paid by you
without interest after deducting any costs incurred by us on your behalf, within a period of forty five days from the date of revision or cancellation. However, we would not be responsible or liable to pay any reimbursement or damages or
substantial loss or to refund any other expense incurred by you, If you cancel Booking.
5.2) If you wish to cancel your booking, you must inform us in writing. Such notification shall be deemed to have been given to us only on the date of the receipt of your letter, since we can act only on receipt. Any claims must however be made direct to your insurance company.
5.3) The following cancellation charges shall apply irrespective of the reason for cancellation. You understand and acknowledge that these charges are a genuine pre-estimate of the damages that we will suffer on account of cancellation. You understand that these damages are called liquidated damages in legal
language, which are payable without proof of actual damages. 
You agree not to dispute such deductions or to demand proof of actual damages. 

Booking Amount is 100% Non-Refundable.
• 60 days or more prior to the departure of the Tour – 30% of the tour cost.
• 59-40 days prior to the departure of the Tour – 40% of the tour cost.
• 39-31 days prior to the departure of the Tour 70% of the tour cost.
• 30 days or less prior to departure of the Tour 100% of the tour cost.
• OR A ‘No-show’ on the tour the Tour Cost.

However, in the following cases you shall be deemed to have cancelled the tour even if no cancellation notice is issued by you. The above Cancellation Charges are for Ground Services /Land Package (Hotels – Transfers – Sightseeing) only, for Flight Tickets Cancellation will be as per Airline’s discretion and refund will be as per Airlines Policy& Timeline.
Airlines Cancellation :
As an independent booking sub-agent,Breakbag Holidays Pvt. Ltd. acts solely as a third party in facilitating airline ticket reservations. In the event of a cancellation of an airline ticket, it is important to note that the applicable charges will be determined at the discretion of the respective airline or main booking agent. Additionally, BREAKBAG Holidays Pvt Ltd will impose a service charge of INR 500 per person per flight in such cases. It is clarified that Breakbag Holidays Pvt. Ltd. will not assume responsibility for any disruptions to ground services arising from airline cancellations.

5.4) In case of visa rejection, BreakBag or its allied agents will not be responsible and Terms and Conditions will be applicable as per policy.
5.5) If you fail to pay the tour costs in time or if you commit any other default in relation to your booking, we may treat such failure or default as a cancellation of the booking by you. In such case, the cancellation charges shall be computed
with reference to the date on which we issue you a notice of cancellation;
5.6) If on your failure of payment or other default, no notice of cancellation is issued by us but your payment or default remains outstanding on the date of departure, the booking shall be deemed to have been cancelled by you without any advance notice, inviting the highest cancellation charge. You expressly
agree to abide by the foregoing terms and conditions. If you change Booking
5.7) If you wish to amend or change your booking, you have to communicate your request to us in writing. Such requests for change or amendment will be accepted subject to availability.Charges will be informed to you before we proceed with any changes and on your acceptance.
6) REFUND and R.O.E
6.1) Refunds (If any) for Changes and / or cancellations will be paid directly to you for bookings made directly with the company’s office/website.It would take at least 30 working days to process refunds.
6.2) There is no refunds payable for any unutilized or partially utilized services (e.g.Airline tickets, Meals, Entrance Fees, Optional Tour, Hotel, Sightseeing etc.) The
refund for the foreign exchange component of the tour will be refunded in INR only and will be at the current days rate of exchanges of the company.
 6.3) Third Party refund i.e. airlines, cruise, overseas suppliers could take between “30 to 90 working days”, provided relevant supporting are provided to the Company. Third Party refund and up to discretion of respective Company, Breakbag Holidays Pvt. Ltd is no way to be held responsible for the same,

7) OUR EXTENT OF SERVICES
7.1) We are travel and holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide
you services during the course of your tour. 
Therefore, please carefully note that:
(1) you will need to adhere to the conditions, rules and regulations of each service provider. (2) If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers
any monies from us for such injury or damages, we shall separately charge you for the same; (3) we cannot be held responsible/ liable for any delay, deficiency,
injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.

8) MEALS AND SPECIAL REQUESTS
8.1) The menus are pre-set menus provided for meals on the tour. The types of meals are clearly indicated in the brochure. Unlike an airline, we cannot provide a special meal, nor do.
8.2) we guarantee a special diet to the client, except to the extent mentioned in the brochure and preferred by you. We however reserve the right to change the meal arrangement if circumstances make it necessary to do so.
8.3) In the event of whatsoever reason the client misses any meal including breakfast offered to him by the company, then no claim can be made for the meal/breakfast, which he has missed and not utilized.
8.4) Special requests for room allocation, diet consideration on tour / cruise / flight etc. must be made in writing at the time of booking, but all such requests shall be subject to availability. The Company will not be held liable for claims of damages
or significant loss if the company is unable to process such requests for want of availability.

9) ACCOMMODATION
9.1) We select hotels which are convenient and comfortable, in order to reduce travelling time and more sightseeing they may be located away from the city centre.
9.2) Also due to favourable conditions in Europe, most of the hotels do not have air conditioners / fans.
9.3) All baggage and personal effects are at all times and under all circumstances your responsibility. We will not be responsible or liable in case of loss of such items from the hotel premises / coach / Airport / during travel or place of visit etc. Some hotels offer the facility of safe deposit lockers, which can be availed of by you at your own cost and risk. The company will not be liable for any loss/theft from the same.
9.4) Hotels in Europe have Some of the modern facilities like attached toilets with showers / bathtubs are provided and they may / may not have room service facilities.
9.5) We cannot guarantee the availability of adjoining rooms / interconnecting rooms / non-smoking room / rooms on the same floor etc.
9.6) Since the rooms are comparatively small, we would recommend only 3 persons in one room for your own comfort. Triple rooms are usually no larger than twin rooms and the third bed is often a rollaway cot put in a twin room for the
night.
9.7) A double room has either a single queen-size bed or two separate beds. If you request for a room with a queen-size bed, the same would be provided subject to availability as most of the hotel rooms in Europe are twin-bedded. In case of non-availability of a room with a queen-size bed, a twin bedded-room
would be given
9.8) The hotels will either be those shown in the itinerary or of the same category.
Due to trade fairs and conventions in the cities the hotels may be blocked out for more than 2 yrs in advance. In view of this you may have to stay in hotels further away from the cities and itineraries may have to be altered/amended. To avoid any escalation we have shared the names of the hotel and it is guest responsibility tocheck hotel details online, we shall not encourage any escalation on ground related to hotels. The hotels have good reviews and are considered as decent hotels as per the budget and inclusions shared by guest.
9.9) Facilities like mini bar, pay television channels, telephone etc are not compli-mentary and these facilities if used by the client have to be paid for by the client
directly to the Hotel and such charges are not included in the tour cost. The client will have to abide by the check in /check out time of the hotel.
9.10) Any damages caused to the hotel rooms / Coach / place of visit etc. during your stay/tour/visit, shall be borne and payable by you, and the company will not be accountable for the same.
9.11) Company is not accountable if there is sudden disruption/disorder of telephone, internet services, and other amenities while staying at the hotels. The company will also be not responsible for the facilities provided or not provided in
the room/bathroom/hotel premises etc. by the Hotel or its staff.
9.12) Actions of hotel staff does not come under the direct purview of the company and the company will not be responsible for the same.

10.) COACH and SEATING
10.1) We generally take air conditioned/air-cool coaches at times due to weather extremity the air condition may not work or will not be much effective we are not responsible for any malfunction/defect in the coach or even the behaviour of the coach captain.
10.2) As far as seating is concerned it will be on rotation basis for which our tour professionals will assist you.
10.3) Some of the coaches may have the facility of WC. But which can be availed in extreme condition only.
10.4) Company will not be responsible in any way for lost valuables left behind in the coaches.
10.5) The coach drivers are bound by restrictions regarding maximum driving hours per day and per week and the itineraries are planned according to that. It is necessary that you should follow the timings/itineraries/schedules to make sure
that all the services entitled will be provided. If due to anyone if the same gets interrupted there will be no responsibility from our side and shall not be liable for any kind of refund.
10.6) Please note that smoking, consumption of alcoholic beverages and snacks is strictly prohibited on coaches.
10.7) Damage to the coach in any form from you is payable to the bus company.

11) AIRLINES
11.1) In any situation we are not liable to you or any person for loss of baggage by the airline, failure to provide meal of your choice by the airline, denied boarding despite having confirmed tickets, quality of meals offered by the airlines, flight delay, change in flight schedule/routing or you miss the flight etc.
11.2) If in the event that the client is booked on a particular Airline on a particular date and due to certain reasons beyond the control of us, the client is not allowed to board the flight, the client shall not hold the us responsible for the same and no claim whatsoever can be made by the client against the us.
11.3) Airport taxes / Airport Development Fee as applicable to be paid over & above the Tour Cost should there be a rise post the printing of the brochure. All the booking / cancellation / change of the airline ticket and the travel on such airline ticket will be subject to the terms and conditions of respective Airlines and the same may be provided to the client by us upon request, if available.
11.4) Every airline has their own set of rules and regulations about the weight restrictions and they keep on changing this regularly. So you are requested to please check the updated baggage rules of the individual airlines. please check with our sales staff for correct details.
11.5) We are not liable, in any way, if you are unable to carry any baggage or if you have to pay any extra-charges due to restrictions imposed by the airline. You shall be liable to pay all such charges directly to the airline. Also, we are not liable
for any loss or damage to baggage while it is in the custody of the airline.
11.6) It may be possible you are booked on a group fare ticket, please note that
seat allotment will be made only when you physically report at the airport check in counter. You are advised to report at the airport check in counter at least 3 to 4 hours prior to the departure time. Seat allocation is a matter of airlines discretion
and availability of seats is not in the control of Breakbag Holidays Pvt.Ltd.. So we shall not be held responsible if you do not get seats together or do not get your preferred seats.
11.7) In case you are returning on a later date after the tour ends, the responsibility / liability to re-confirm air tickets 72 hours prior to the departure would be solely yours.
11.8) In case if Airlines Cancels,Modifies the flight and due to which the Ground Service Arrangement is hampered or modified Breakbag Holidays Private Limited will not be held responsible and not liable to compensate the guest by any means and there will be no refund of unused services.Any additional Transfers,Hotels or sightseeing can be arranged only on fresh payments from the guest.
11.9) If the guest is not able to arrive on the date of actual arrival BreakBag can mark the Booking as No Show and have right not to offer any further services.
12) DEVIATIONS
12.1) If you wish to travel in advance i.e., before the published departure date as mentioned in the brochure or like to come back on a later date after the tour ends, there will be an additional charge as per the airline that will be applicable (subject to availability of seats for the given dates & ticket validity) which will be advised to you by your sales staff /travel agent. Kindly note, the deviation will be actioned only 30 days prior to departure date.
12.2) The request for deviations should be given in writing to the company at the time of booking as these requests are subject to availability and we are not holding seats for the same.

13) CURRENCY AND TRAVELLERS’ CHEQUES:
13.1) Traveller’s cheques are a safe way to carry money as they are easily encashed for a small service fee. So take your spending money partly in currency, partly in travellers cheques or Travel Currency Card. and can be replaced if they
are stolen or lost, provided you have the lost travellers cheque numbers and the counterfoil. Alternatively, you can take a Travel Currency Card, which is by far the
safest way to carry money and make payments. The card gives you anytime
access to your cash at over 8,00,000 VISA/VISA PLUS ATMs and in any denominations, you wish to withdraw. This card is also accepted by over 12 million Visa Electron Merchant Outlets across the world.

14) PAYMENTS
14.1) All payments towards the tour cost must be made by the client to the company in accordance with the procedure and time frame mentioned herein below. All payments made within 15 days prior to the tour departure date willhave to be paid in cash/Demand Draft.
14.2) The PAN Card copy will be required when payments amounting Rs.25,000/- or above are made by cash.PAN card are mandatory for International Trips and PAN CARD must be linked to Adhar Card.

15) HEALTH AND INSURANCE:
15.1) It shall be the duty of the Traveller to inform the Company in case the Traveller has any medical condition that may affect his ability to enjoy and pursue. Hence we suggest that individuals may choose tours as per their health conditions.
15.2) The Company reserves the right to ask the Traveller to provide written certification of his medical fitness before departure. In the event that a medical condition has not been disclosed the Company will not be liable to provide any
assistance or money back.
15.3) It is necessary for the Traveller to obtain a valid travel/health insurance prior to the commencement of the tour and the company will not be responsible for the same. Settlement of the claims will be entirely at the discretion of the
insurance company.
15.4) The tour participant should check the accuracy and correctness of the insurance policy.

16) PRIVACY OF INFORMATION
16.1) The information furnished and shared to us by you will be totally treated as confidential and will share only the necessary information with airline, hotels and other service providers who will provide the services to you during your tour.
However we may be forced to disclose the information furnished by you, if such disclosure is required by the law or by an order of a court or the rules, regulations or enquiry by any government / statutory agency having regulatory authority over the Company.

17) COMMUNICATION:
17.1) Any communication directed at the address or made through/on the contact details such as e-mail id, cell phone /telephone no./fax no. of the Traveller as disclosed in the “Booking Form” or made to the travel agent through
whom the Traveller has made the bookings with the company shall be deemed to have been communicated to and received by the Traveller. The Company shall not responsible for any error on part of mode of communication or the Travel Agent in this regard.

18) SOME OTHER CONDITIONS FOR TRAVEL
18.1) Any Traveller will have to follow the Tour Program and return to India as per the tour itinerary. There shall be no refund, if the Traveller fails to join the group at the beginning of the tour, or joins the group later or leaves the group before end
of the tour. It shall be noted that for all purposes, it shall be the responsibility of the Traveller to reach the place of beginning of the Tour and register with our representative at the said place, date and time.
18.2) Even if a Traveller is unable to reach the place of beginning of the tour due to any reason whatsoever including loss of baggage or loss of travel documents, his booking shall be treated as “no show” on the tour and 100?ncellation
charges will be levied.
18.3) In case if a Traveller along with his family is compelled to discontinue the tour due to any reason whatsoever including illness, death or loss of passport or any travel documents, no claim shall be entertained for refund of unutilized services.
18.4) If a Traveller avails pre – tour services or part thereof, or the air tickets (cost of which is included in the main tour cost) but fails to join the group for the main tour at the appointed place, or cancels the tour after using the air tickets or pre – tour
arrangements or part thereof, it shall be treated as “no show” and there will be no refund whatsoever for the unutilized pre-tour or main tour services.
18.5) Each of these conditions shall be severable from the other and if any provision be invalid, illegal or unenforceable, the remaining provisions shall nevertheless have full force and effect. No liability on the part of the Company arising in any way out of the Contract in respect of any tour, holiday, excursion
facilities shall exceed the total amount paid or agreed to be paid for the tour holiday, and shall in no case include any consequential loss or additional expense whatsoever.
18.6) The Company, reserves the right to withdraw tour membership from anyone whose behaviour is deemed likely to affect the smooth operation of the tour or adversely affect the enjoyment or safety of other passengers and the Company
shall be under no liability to any such person. It is hereby declared that the immunities provided under this contract shall be available to the Company’s Managers, including Tour Managers, Employees, Servants and Agents but not to
the Independent Contractors selected by the Company.
18.7) The prices quoted in this brochure have been calculated at the rate prevail-ing at the time of printing of this brochure. The Company reserves the right to amend the prices published in this brochure in case of currency fluctuations, changes in the various gross rates of exchange, and/or fuel costs, special/high
season charge levied by the suppliers, hike in the airline/rail charges before the date of departure and to surcharge accordingly. All such increases in price must be paid for in full before the Departure by the Traveller.
18.9) If you book with your own travel agent and your booking with that agent includes, but is not limited to Breakbag Holidays Pvt. Ltd. arrangements, your contract is with your travel agent and Breakbag Holidays Pvt. Ltd. is simply an agent to your travel agent.
18.10) In case of publication of any travel scheme offering any discount or benefit by the Company, it shall have the sole right to withdraw such a scheme or discount at any time unless a specific assurance of the contrary is published.
18.11) The company shall in no circumstances whatsoever be liable to the
Traveller for:
i) Any over stay expenses due to delay or changes in bus/ air/ trains / ship/ or cancellation of special bogie or other services due to sickness, weather conditions, strike, war or any other cause whatsoever.
ii) Sightseeing missed & / or program being cancelled after the commencement of the tour & before the due period due to any unavoidable situations which are beyond our control.
iii) Any Loss/Damage of baggage by the Airlines/Hotels/Coach.
18.12) Initial deposit just ensures only registration/participation on the tour but does not entitle any services like Tickets, Visas, and Hotel Accommodation until full payment has been received.
18.13) In the case of one or more but not all passengers signing ‘Booking Form’ it shall be deemed that others have duly authorized concerned signing passenger/(s)
18.14) We cannot endow with individual aid to any of the tour member for walking, dinning, getting on & off from any of the transport vehicle or other personal needs. So it is indispensable that a qualified companion must accompany such traveller who needs such assistance. In the absence thereof, such traveller
will be joining the tour on his own risk and consequences.
18.15) The Traveller/Traveller must have his/her passport valid for at least 6 months subsequent to such departure.
Legal Jurisdiction Clause:
In the event of any disputes arising from direct bookings and payments made to Breakbag Holidays Pvt. Ltd., such matters shall be exclusively subject to the jurisdiction of the courts at Kolkata or Durgapur in the state of West Bengal, India.

For any legal disputes related to bookings made through third-party entities, such as 3rd party booking platforms, the resolution of the matter will be redirected to the jurisdiction and legal proceedings of the respective company involved.

For further/detailed terms and condition and definition refer us at Email us at support@breakbag.com.